Privacy Policy

Effective Date: 1 August 2026

Zahid Ali Faisal Asjad & Co. ("ZAFCA," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zafaca.com or engage with our services.

By using our website, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our website.

1. Information We Collect

1.1 Information You Provide Voluntarily

We may collect personal information that you voluntarily provide when you:

  • Submit an enquiry through our contact form (name, email address, phone number, company name, and message content)
  • Send us an email or communicate with us directly
  • Subscribe to newsletters or updates (if offered)

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • Usage data: pages visited, time spent, referring URLs, and navigation patterns
  • Device data: browser type, operating system, device type, IP address
  • Cookies and similar technologies: small data files stored on your device (see Section 6 — Cookies)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and communicate with you about our services
  • To operate, maintain, and improve our website and user experience
  • To understand how visitors use our website through analytics
  • To comply with legal obligations and professional standards applicable to chartered accountancy firms in Pakistan
  • To protect against fraudulent, unauthorised, or illegal activity

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • Service providers: trusted third-party vendors who assist us in operating our website, conducting our business, or serving you — provided they agree to keep your information confidential
  • Legal compliance: if required by law, court order, or governmental regulation
  • Business transfers: in connection with a merger, acquisition, or sale of all or a portion of our assets
  • Professional obligations: as required by ICAP, SECP, or other regulatory bodies to which ZAFCA is subject

4. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. Enquiry data is typically retained for up to two years after the last communication, after which it is securely deleted or anonymised.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can control cookies through your browser settings. Our cookie consent banner allows you to accept or decline non-essential cookies. Essential cookies (those required for the website to function) cannot be declined.

Types of cookies we may use:

  • Essential cookies: necessary for the website to function properly
  • Analytics cookies: help us understand how visitors interact with our website (e.g., Google Analytics, activated only with your consent)
  • Functional cookies: remember your preferences and choices

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • The right to access the personal data we hold about you
  • The right to request correction of inaccurate data
  • The right to request deletion of your data
  • The right to object to or restrict processing
  • The right to data portability
  • The right to withdraw consent at any time

To exercise any of these rights, please contact us at info.lhr@zafaca.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Questions about your data? We're here to help.

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